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PSB.2008.01.001 
EPSON
   
Product Support Bulletin
 
Date: 11/28/2007 
 
Originator: 
JD 
PSB #: 
PSB.2008.01.001 
Authorization: 
 
Reference: 
TE07-0449 Rev. A 
Total Pages: 
Product(s): 
Epson P-3000 and P-5000 Multimedia Storage Viewers 
Subject: 
New Firmware Release version 01.20 
 
This bulletin was created to inform you of a firmware update for the P-3000/P-5000 multimedia 
viewers. The updated firmware provides certain improvements as outlined below. 
 
 
Description of Change:  
The firmware has been updated to version 01.20
 
 
Reason: 
To provide the following fixes and/or improvements:  
 
•  Supports RAW files (.orf) from the Olympus E-410 and E-510 digital cameras 
•  Corrects movie audio playback issues on files using an 11.025kHz sampling frequency 
•  Corrects movie audio playback issues on files using the G.726 codec 
 
 
P-3000/P-5000 Firmware Update Instructions: 
Note:
 Before starting the firmware update process, confirm that there are no files on the 
memory card.  
 
 
To download and install the new firmware file, you will need the following: 
 
•  Windows-based PC or Macintosh computer with Internet access 
•  Operating Systems:  Windows 2000/XP Home/Pro/XP/XP Pro x64 Edition/Vista 
•  Operating Systems:  Macintosh OS 10.2.8 to 10.5 
•  Memory card reader/writer 
•  128MB or higher formatted Compact Flash or SD memory card (there must be no data 
on the card) 
•  P-3000/P-5000 battery installed (fully-charged battery recommended) 
•  AC adapter – must be plugged in to a wall socket and connected to the viewer before 
the firmware update can be performed 
 
Firmware Update Procedure: 
Download the file epson12463.exe for Windows users or epson12464.dmg for Mac users 
from the Epson website (www.epson.com). Follow the on-screen instructions to download and 
extract the file onto your computer.