Samsung dv150 User Manual (en)

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Appendixes
  146
Situation
Suggested remedies
Cannot turn on the 
camera
•  Ensure that the battery is inserted.
•  Ensure that the battery is inserted correctly. (p. 23)
•  Charge the battery.
The power turns off 
suddenly
•  Charge the battery.
•  Your camera may be in Auto Power Off mode. (p. 134)
•  The camera may turn off to prevent the memory card 
from being damaged due to an impact. Turn on your 
camera again.
The camera is losing 
battery power quickly
•  The battery may lose power more quickly in low 
temperatures (below 0 °C/32 °F). Keep the battery warm 
by putting it into your pocket.
•  Using the flash or recording videos depletes the battery 
quickly. Recharge if needed.
•  Batteries are consumable parts that must be replaced 
over time. Get a new battery if the battery life is 
diminishing quickly.
Situation
Suggested remedies
Cannot capture 
photos
•  There is no space on the memory card. Delete 
unnecessary files or insert a new card.
•  Format the memory card.
•  The memory card is defective. Get a new memory card.
•  Make sure that the camera is switched on.
•  Charge the battery.
•  Make sure that the battery is inserted correctly.
The camera freezes
Remove the battery and insert it again.
The camera heats up
While you use the camera, it may heat up. This is 
normal and should not affect your camera’s lifespan or 
performance.
The flash does not 
work
•  The flash option may be set to Off. (p. 67)
•  You cannot use the flash in some modes.
Before contacting a service center
If you are having trouble with your camera, try these troubleshooting procedures before you contact a service center. If you have attempted the suggested remedy and are still 
having problems with your device, contact your local dealer or service center.
When you leave your camera at a service center, be sure to also leave the other components that may have contributed to the malfunction, such as the memory card and battery.