Netgear R7800 - Nighthawk X4S AC2600 Smart WiFi Router User Manual (en)

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Administration and Troubleshooting 
168
NETGEAR genie App 
Register Your Product
NETGEAR recommends that you register your product. You must register your product 
before you can use NETGEAR telephone support.
Register Your Product Using the Desktop genie App
To register your product using the desktop genie app for Windows and Mac 
computers:
1. 
Connect your computer to the router’s network with WiFi or a wired Ethernet connection.
2. 
Launch the genie app 
.
The Home page displays.
3. 
Click the Network Support button.
4. 
If you do not have a MyNETGEAR account, click the Create a new MyNETGEAR account 
link to create an account.
5. 
If you have a MyNETGEAR account, type your account email address and password in the 
fields and click the Sign In button.