Netgear R7800 - Nighthawk X4S AC2600 Smart WiFi Router User Manual (en)

Download
Administration and Troubleshooting 
177
 NETGEAR genie App
8. 
Click the OK button.
The router reboots.
Run a Ping Test Using the Desktop genie
You can use ping to test the path from your computer to a destination that you specify.
To use ping using the desktop genie app for Windows and Mac computers:
1. 
Open the app that you use to manage your WiFi connections.
2. 
Locate your home network and join it.
3. 
Click the genie icon 
 on your desktop or in the Windows taskbar.
The Home screen displays.
4. 
Click the Network Support button.
The Product Registration page displays.
5. 
Click the Tools tab.
The Tools page displays.
6. 
Click the Ping button on the left side of the screen.
7. 
In the Host field, type a URL.
8. 
Click the Ping button located next to the URL.
The router displays ping results.