Netgear R7800 - Nighthawk X4S AC2600 Smart WiFi Router User Manual (en)

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Administration and Troubleshooting 
181
 NETGEAR genie App
To view a computer profile using the desktop genie app for Windows and Mac 
computers:
1. 
Open the app that you use to manage your WiFi connections.
2. 
Locate your home network and join it.
3. 
Click the genie icon 
 on your desktop or in the Windows taskbar.
The Home screen displays.
4. 
Click the Network Support button.
5. 
If you created a MyNETGEAR account, click the Create a new MyNETGEAR account link 
to create an account.
6. 
If you did not create a MyNETGEAR account, type your account email address and 
password in the fields and click the Sign In button.