Samsung Galaxy NX500 Camera User Manual (en)

When the following error messages appear, try these remedies.
Error messages
Suggested remedies
Lens is locked
The lens is locked. Rotate the lens counter-
clockwise until you hear a click. (p. 54)
Card Error
Turn off the camera, and then turn it on again.
Remove the memory card and insert it again.
Format the memory card.
Low Battery
Insert a charged battery or recharge the battery.
No Image File.
Capture photos or insert a memory card that 
contains photos.
File Error
Delete the damaged file or contact a service 
Recording stopped. 
You can record again 
after the camera cools 
Cool down the camera.
Memory Full
Delete unnecessary files or insert a new memory 
Error messages
Suggested remedies
Card Locked
You can lock SD, SDHC, or SDXC cards to prevent 
files from being deleted. Unlock the card when 
shooting. (p. 190)
Unable to capture a 
photo because folder 
and file number on 
the memory card 
reached the maximum 
values. Reset the 
folder number?
File names do not match the DCF standard. Follow 
the on-screen instructions to reset the folder 
Error 00
Turn off your camera and remount the lens. If the 
message still appears, contact a service center.
Error 01/02
Turn off your camera, remove the battery, and 
insert again. If the message still appears, contact a 
service center.
Error messages