Samsung Galaxy Camera 2 User Manual (en)

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Appendix
155
Photo quality is poorer than the preview
•  The quality of your photos may vary, depending on the surroundings and the 
photography techniques you use.
•  If you take photos in dark areas, at night, or indoors, image noise may occur or images 
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or files do not play, when opening multimedia files on your 
device, try the following:
•  Free some memory by transferring files to a computer or deleting files from your device.
•  Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is 
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•  Ensure that your device supports the file type.
•  Your device supports photos and videos captured with the device. Photos and videos 
captured by other devices may not work properly.
•  Your device supports multimedia files that are authorised by providers of additional 
services. Some content circulated on the Internet, such as ringtones, videos, or 
wallpapers, may not work properly.
Another Bluetooth device is not located
•  Ensure that the Bluetooth wireless feature is activated on your device.
•  Ensure that the Bluetooth wireless feature is activated on the device you wish to connect 
to.
•  Ensure that your device and the other Bluetooth device are within the maximum 
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.