Samsung Digital Camera User Manual (en)

Before contacting a service center
Suggested remedies
Your computer does 
not recognize your 
Make sure that the USB cable is 
connected correctly.
Make sure that your camera is switched 
Make sure that you are using a 
supported operating system.
Your computer 
disconnects the camera 
while transferring files
The file transmission may be interrupted by 
static electricity. Disconnect the USB cable 
and connect it again.
Your computer cannot 
play videos
Depending on the video player programs, 
video files may not play. To play video files 
captured with your camera, install and use 
the Intelli-studio program on your computer. 
(p. 91)
Intelli-studio is not 
functioning properly
End Intelli-studio and restart the program.
You cannot use Intelli-studio on 
Macintosh computers.
Make sure that the 
PC Software is set 
to On in the settings menu. (p. 102)
Depending on your computer's 
specification and environments, the 
program may not launch automatically.  
In this case, click Start 
“ My 
“ Intelli-studio “  
iStudio.exe on your computer.