Panasonic KX-HCM280A User Manual (en)

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Installation/Troubleshooting
[For assistance, please call: 1-800-272-7033]                                 41
2.2
Camera Setup Difficulties
Note
If you are experiencing any problems, it is recommended that you 
temporarily disable all firewall, pop-up killer, and virus detection 
software. Once the problem is identified and corrected, you can restart 
the Setup Program.
Problem
Cause and Remedy
Automatic Setup 
fails using Setup 
Program.
• More than 20 minutes have passed, after turning the camera 
on.
Disconnect the plug of the AC cord from the outlet, and 
reconnect it again. Set up the camera again.
• Multiple camera IP addresses are overlapping.
If you install multiple cameras, turn the camera on one by 
one.
Viewnetcam.com 
registration fails 
using Setup 
Program.
• Your PC is not connected to the Internet through the router.
Configure the router for the Internet connection from your 
PC following the router manual. And register with the 
Viewnetcam.com service.
• If you do not receive an E-mail from the Viewnetcam.com 
service, your registered E-mail address may be incorrect. 
Register your correct E-mail address again at the 
Viewnetcam.com website at 
http://www.viewnetcam.com.
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