Panasonic KX-HCM280A User Manual (en)

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Installation/Troubleshooting
[For assistance, please call: 1-800-272-7033]                                 55
2.8
Miscellaneous
Problem
Cause and Remedy
ActiveX cannot 
be installed.
• Security software disables the ActiveX installation.
Close the security software, and install the ActiveX again.
The firmware is 
not updated.
• The firmware updating is not completed due to power off, 
network failure or other causes.
Update the firmware again following the next procedures.
*
1
See page 111 of the Operating Instructions on the Setup CD-
ROM about updating firmware.
Shortcut icon is 
not displayed in 
the My Network 
Places folder.
• UPnP™ Windows component is not installed in Windows XP or 
Windows Me.
Install UPnP™ Windows component in Windows XP or 
Windows Me (see page 139 of the Operating Instructions on 
the Setup CD-ROM).
You cannot 
solve problems.
• Call our customer call center at 1-800-272-7033.
No
Yes
No
Yes
Disconnect the plug of the AC cord of the 
camera from the outlet, and reconnect it again.
Enter the IP address on the web browser to access  
the camera.
Is the Top page displayed?
Is the version updated?
Access the Setup page and click [Status]. 
Check the firmware version on the Status page.
Update the firmware*
1
.
The firmware update is completed.
kxhcm280ait.book  55 ページ  2005年3月9日 水曜日 午後1時23分