Samsung WB350F User Manual (en)

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Before contacting a service center
Appendixes
  155
Situation
Suggested remedies
The flash fires unexpectedly
The flash may fire due to static electricity. The 
camera is not malfunctioning. 
The date and time are 
incorrect
Set the date and time in the display settings.  
(p. 141)
The display or buttons do not 
work
Remove the battery and insert it again.
The camera display responds 
poorly
If you use your camera at very low temperatures, 
it may cause the camera screen to malfunction 
or discolor. For better performance of your 
camera screen, use your camera in moderate 
temperatures.
The memory card has an error
•  Turn off your camera, and then turn it on again.
•  Remove your memory card, and then insert it 
again.
•  Format the memory card.
See "Cautions when using memory cards" for 
more detail. (p. 149)
Situation
Suggested remedies
Cannot play back files
If you change the name of a file, your camera may 
not play the file (the name of the file should meet 
the DCF standard). If you encounter this situation, 
play back the files on your computer.
The photo is blurry
•  Make sure that the focus option you set is 
suitable for close-up shots. (p. 73)
•  Make sure that the lens is clean. If not, clean the 
lens. (p. 145)
•  Make sure that the subject is within range of 
the flash. (p. 158)
The colors in the photo do not 
match the actual scene
An incorrect White Balance can create unrealistic 
color. Select the proper White Balance option to 
suit the light source. (p. 82)
The photo is too bright or too 
dark
Your photo is overexposed or underexposed.
•  Turn the flash off or on. (p. 70)
•  Adjust the ISO sensitivity. (p. 72)
•  Adjust the exposure value. (p. 80)