Samsung WB350F User Manual (en)

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Before contacting a service center
Appendixes
  156
Situation
Suggested remedies
The TV does not display your 
photos
•  Make sure that the camera is correctly 
connected to the TV with the A/V cable.
•  Make sure that your memory card contains 
photos.
Your computer does not 
recognize your camera
•  Make sure that the USB cable is connected 
correctly.
•  Make sure that the camera is switched on.
•  Make sure that you are using a supported 
operating system.
Your computer disconnects 
the camera while transferring 
files
The file transmission may be interrupted by static 
electricity. Disconnect the USB cable and connect 
it again.
Your computer cannot play 
videos
Videos may not play on some video player 
programs. To play video files captured with your 
camera, use the Multimedia Viewer program that 
you can install with the i-Launcher program on 
your computer.
Situation
Suggested remedies
i-Launcher is not functioning 
properly
•  End i-Launcher and restart the program.
•  Make sure that i-Launcher is set to On in the 
settings menu. (p. 140)
•  Depending on your computer's specifications 
and environment, the program may not launch 
automatically. In this case, click Start →  
All Programs → Samsung → i-Launcher →  
Samsung i-Launcher on your Windows 
computer. (For Windows 8, open Start 
screen, and then select All apps → Samsung 
i-Launcher
.) Or, click Applications → 
Samsung → i-Launcher on your Mac OS 
computer.
Your TV or computer 
cannot display photos and 
videos that are stored on a 
microSDXC memory card.
microSDXC memory cards use the exFAT file 
system. Ensure that the external device is 
compatible with the exFAT file system before 
connecting the camera to the device.
Your computer does not 
recognize a microSDXC 
memory card.
microSDXC memory cards use the exFAT file 
system. To use microSDXC memory cards on a 
Windows XP computer, download and update 
the exFAT file system driver from the Microsoft 
website.