Pentax K-5 II User Manual (en)

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11
Troubleshooting
In rare cases, the camera may not operate correctly due to static 
electricity. This can be remedied by taking the battery out and putting it 
back in again. When the mirror remains in the up position, take the battery 
out and put it back in again. Then, the mirror will retract when the camera 
is turned on again. After these procedures are done, if the camera 
operates correctly, it does not require any repairs.
We recommend checking the following items before contacting a service 
center.
Problem
Cause
Remedy
The camera 
does not turn 
on
The battery is not 
installed
Check if a battery is installed. If not, install a 
fully charged battery.
The battery power 
is low
Replace with a fully charged battery or use 
the AC adapter kit (optional). (p.52)
The shutter 
cannot be 
released
The lens aperture 
ring is set to other 
than the s position
Set the lens aperture ring to the s position 
or select [Permitted] in [27. Using Aperture 
Ring]
 of the [A Custom Setting 4] menu. 
(p.89, p.299)
The built-in flash is 
charging
Wait until charging is finished.
There is no available 
space on the SD 
Memory Card
Insert an SD Memory Card with available 
space or delete unwanted images. (p.54, 
p.74)
Recording
Wait until recording is finished.
Autofocus 
does not work
The subject is 
difficult to focus on
Autofocus cannot focus well on subjects 
that have low contrast (the sky, white walls, 
etc.), dark colors, intricate designs, rapidly-
moving objects or scenery shot through a 
window or a net-like pattern. Lock focus on 
another object located at the same distance 
as your subject, then aim at the target and 
press the shutter release button fully. 
Alternatively, use manual focus. (p.116)
The subject is not 
in the focusing 
area
Position the subject in the focus frame in the 
middle of the viewfinder. If the subject is outside 
the focusing area, aim the camera at the subject 
and lock the focus, then compose a picture and 
press the shutter release button fully.
The subject is too 
close
Move away from the subject and take a 
picture.