Kodak CX6230 User Manual (en)

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81
Chapter 10
Camera/Computer Communications
Problem
Cause
Solution
The computer 
cannot 
communicate 
with the 
camera.
(For 
communication 
problems with 
a camera dock 
6000, see 
.)
There is a problem with 
the configuration of the 
USB port on the 
computer.
See this file on the EasyShare 
software CD: USB.html Or, go to: 
Camera power is off.
Turn on the camera (
Battery is not charged.
Recharge the battery (
Some Advanced Power 
Management utilities on 
laptops turn off ports to 
save battery life.
See the Power Management section 
of the laptop user’s guide to disable 
this feature.
USB cable is not 
securely connected.
Connect cable to camera and 
computer port (
).
Software is not installed. Install the software 
(
Software is installed 
incorrectly.
Disconnect the USB cable. Close all 
open applications. Uninstall, then 
re-install the software (
). 
To uninstall, go to Start/Settings/ 
Control Panel/Add/Remove 
Programs.
Too many applications 
are running on the 
computer.
Disconnect camera from the 
computer. Close all software 
applications, reconnect camera.
The Battery Monitor or 
similar software runs 
constantly.
Close that software before starting 
the Kodak software.