Canon 5131B001 User Manual (en)

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Troubleshooting
183
Recording images to the memory card takes a long time, or continuous 
shooting slows down.
Perform a low-level format of the memory card in the camera (p. 165).
Cannot make settings for shooting functions or FUNC. menu.
The items in which settings can be made differ depending on the shooting mode. Refer 
to “Functions Available in Each Shooting Mode” and “Shooting Menu” (pp. 192 – 197).
Shooting Movies
Correct shooting time does not display, or stops.
Format the memory card in the camera, or use a memory card capable of recording at 
high speeds. Even when the shooting time does not display properly, the recorded 
video will be the length that it was actually shot (pp. 23, 32).
 appeared on the screen and shooting ended automatically.
The camera’s internal memory was insufficient. Try one of the following:
Perform a low-level format of the memory card in the camera (p. 165).
Change the image quality setting (p. 116).
Use a memory card capable of recording at high speeds (p. 116).
Subject appears distorted.
The subject may appear distorted if it passes quickly in front of the camera while 
shooting.
Playback
Cannot play back images or movies.
If the file name or folder structure is changed on a computer, you may not be able to 
play back images or movies. Refer to the Software Guide for information regarding 
folder structure or file names.
Playback stops, or audio cuts out.
Use a memory card that has had a low-level format performed on it with this camera 
(p. 165).
If you copy a movie to a memory card that reads slowly, playback may interrupt 
momentarily.
Depending on its capabilities, when playing movies on a computer, frames may drop or 
the audio may cut out.
Screen
Touch operations do not work as expected.
Since the camera uses a pressure sensitive touch panel, try touching the screen slightly 
harder or use the toggle attached to the strap (p. 14).
Calibrate the touch panel (p. 170).
 appears on the upper right of the screen.
You are touching the upper right part of the screen. Take your finger off the screen.
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