Canon MARK IV User Manual (en)
256
If there is a problem with the camera, an
error message will appear. Follow the on-
screen instructions.
error message will appear. Follow the on-
screen instructions.
* If the error still persists, write down the error No. and contact your nearest
Canon Service Center.
Error Codes
No.
Error Message & Solution
01
Communications between the camera and lens is faulty. Clean the
lens contacts.
lens contacts.
Î
Clean the electrical contacts on the camera and lens and use a
Canon lens. (p.13, 16)
Canon lens. (p.13, 16)
02
Card * cannot be accessed. Reinsert/change card * or format card
* with camera.
* with camera.
Î
Remove and install the card again, replace the card, or format the
card (p.36, 50).
card (p.36, 50).
04
Cannot save images because card * is full. Replace card *.
Î
Replace the card, erase unnecessary images, or format the card
(p.36, 179, 50).
(p.36, 179, 50).
06
Sensor cleaning is not possible. Turn the camera off and on
again.
again.
Î
Operate the power switch (p.34).
10, 20,
30, 40,
50, 60,
70, 80,
99
30, 40,
50, 60,
70, 80,
99
Shooting is not possible due to an error. Turn the camera off and
on again or re-install the battery.
on again or re-install the battery.
Î
Operate the power switch, remove and install the battery pack
again, or use a Canon lens (p.34, 32).
again, or use a Canon lens (p.34, 32).
Error No.
Countermeasures
COP
Y