Samsung PRO4831 User Manual (en)

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Before contacting a service center
Appendixes
  149
Situation
Suggested remedies
The date and time are 
incorrect
Set the date and time in the display settings.  
(p. 134)
The display or buttons do not 
work
Remove the battery, and then insert it again.
The camera display responds 
poorly
If you use your camera at very low temperatures, 
it may cause the camera screen to malfunction 
or discolor. For better performance of your 
camera screen, use your camera in moderate 
temperatures.
The memory card has an error
•  Turn off your camera, and then turn it on again.
•  Remove your memory card, and then insert it 
again.
•  Format your memory card.
See “Cautions when using memory cards” for 
more detail. (p. 143)
Cannot play back files
If you change the name of a file, your camera may 
not play the file (the name of the file should meet 
the DCF standard). If you encounter this situation, 
play back the files on your computer.
Situation
Suggested remedies
The photo is blurry
•  Make sure that the focus option you set is 
suitable for close-up shots. (p. 69)
•  Make sure that the lens is clean. If not, clean the 
lens. (p. 139)
•  Make sure that the subject is within range of 
the flash. (p. 152)
The colors in the photo do not 
match the actual scene
An incorrect White Balance can create unrealistic 
color. Select the proper White Balance option to 
suit the light source. (p. 79)
The photo is too bright
Your photo is overexposed.
•  Turn off the flash. (p. 66)
•  Adjust the ISO sensitivity. (p. 68)
•  Adjust the exposure value. (p. 77)
The photo is too dark
Your photo is underexposed.
•  Turn on the flash. (p. 66)
•  Adjust the ISO sensitivity. (p. 68)
•  Adjust the exposure value. (p. 77)