Samsung PRO4831 User Manual (en)

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Before contacting a service center
Appendixes
  150
Situation
Suggested remedies
The TV does not display your 
photos
•  Make sure that the camera is correctly 
connected to the TV with the A/V cable.
•  Make sure that your memory card contains 
photos.
Your computer does not 
recognize your camera
•  Make sure that the USB cable is connected 
correctly.
•  Make sure that your camera is switched on.
•  Make sure that you are using a supported 
operating system.
Your computer disconnects 
the camera while transferring 
files
The file transmission may be interrupted by static 
electricity. Disconnect the USB cable and connect 
it again.
Your computer cannot play 
videos
Videos may not play on some video player 
programs. To play video files captured with your 
camera, use the Multimedia Viewer program that 
you can install with the i-Launcher program on 
your computer.
Situation
Suggested remedies
i-Launcher is not functioning 
properly
•  End i-Launcher and restart the program.
•  Make sure that i-Launcher is set to On in the 
settings menu. (p. 133)
•  Depending on your computer's specifications 
and environment, the program may not launch 
automatically. In this case, click Start “  
All Programs “ Samsung “ i-Launcher “  
Samsung i-Launcher on your Windows 
computer. (For Windows 8, open Start 
screen, and then select All apps “ Samsung 
i-Launcher
.) Or, click Applications “ 
Samsung “ i-Launcher on your Mac OS 
computer.
Your TV or computer cannot 
display photos and videos 
that are stored on an SDXC 
memory card.
SDXC memory cards use the exFAT file system. 
Ensure that the external device is compatible 
with the exFAT file system before connecting the 
camera to the device.
Your computer does not 
recognize an SDXC memory 
card.
SDXC memory cards use the exFAT file system. 
To use SDXC memory cards on a Windows XP 
computer, download and update the exFAT file 
system driver from the Microsoft website.